FAQs

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What is your postage charges?

Postage charges vary according to the location of delivery.

 

What are the delivery times?

Delivery times usually are two - five working days for mainland Europe.

 

Can i pay by cheque?

Unfortunately the Diamonds and Pearls website only accepts payment using credit or debit card.

 

What is your returns policy?

Any goods which you believe are defective must be returned to us within 14 days of purchase.

For hygiene reasons we do not accept returns on worn earrings or body jewellery. 

Returns are sent at your own expense.

Please note - imitation jewellery will go off colour, especially metal based jewellery. Time for discolouration will depend on their use and environment in which they are worn or stored.

We are unable to credit you for goods that have discoloured.

 

Is your jewellery nickel free?

All products comply with the nickel directive.

Beaded Bracelet